What are AI agents and agentic systems, anyway?
A plain-English explanation of AI agents, agentic systems, and what makes them different from chatbots—plus the production lessons people skip.
Writing
I write about building and shipping AI applications from three main perspectives, also referred to as Tracks: engineering, business, and product.
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Learn how posts are organised — and how to navigate them.
Essential Reading
The 3 most important posts to start with, if you haven't already.
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Showing 36 posts
Aug 28, 2026 · 10 min read
PolicyForge — Why you'll always have the final say
Inside PolicyForge's approval workflow: why AI-generated policy recommendations never publish themselves, and how every decision gets recorded.
Product
PolicyForge DesignAug 26, 2026 · 10 min read
PolicyForge — Real options, not one draft
How PolicyForge generates multiple usable policy drafts instead of one, and keeps your data out of the process.
Product
PolicyForge DesignAug 25, 2026 · 10 min read
PolicyForge — Why ranked results shouldn't be a black box
Inside the design decision that determines which compliance gap PolicyForge shows you first, and why.
Product
PolicyForge DesignAug 25, 2026 · 10 min read
PolicyForge — Naming every way PolicyForge could fail, before writing code
Before building PolicyForge, I mapped every failure mode, including GDPR-relevant privacy risks, into a taxonomy that shapes the product.
Product
PolicyForge StrategyAug 21, 2026 · 6 min read
GovCon Leads Radar — When 'safe AI' means knowing when it's wrong
Why an AI copilot's real safety test isn't preventing every mistake — it's catching and recovering from the ones it can't avoid.
Product
GovCon Leads Radar DesignAug 21, 2026 · 8 min read
GovCon Leads Radar — Fast and cheap, not just promised but guaranteed
How GovCon Leads Radar turned speed and cost promises into enforceable, measurable guarantees users can hold it to.
Product
GovCon Leads Radar DesignAug 19, 2026 · 9 min read
GovCon Leads Radar — Designing an AI that proposes, never decides
How I built GovCon Leads Radar's AI layer to support judgment without ever making the call for the seller.
Product
GovCon Leads Radar DesignAug 19, 2026 · 8 min read
GovCon Leads Radar — When a design step assumes a robot that doesn't exist
GovCon Leads Radar's approval flow almost got designed around a feature the product doesn't have. Here's what shipped instead.
Product
GovCon Leads Radar Design